Support

Stuck in a maze, missing ammo after a purchase, or just want to say hi? We’re here.

Email support App Store page

Contact

Email info@qaimos.co.uk with your device model, iOS version, and a short description of what happened. We usually reply within a couple of business days.

Common questions

I bought +4 bullets but didn’t get ammo

Make sure you’re online, then reopen the level. Purchases are handled by Apple StoreKit; delayed approvals (Ask to Buy) can take a moment. If ammo still doesn’t appear, email us with the approximate purchase time and Apple receipt email if you have it.

I lost progress / lives reset

Progress is stored on your device. Uninstalling the app, switching devices without a backup, or resetting the phone can clear it. Daily lives refresh on a per-day schedule in the game.

A level is locked after two deaths

That’s intentional. Clear (or replay) the previous recovery level to reopen the locked one when lives allow. Level 1 stays available as your way back in.

Does the game need an account?

No. Play offline for core mazes. An Apple ID is only needed for App Store download and optional purchases.

Publisher

Qaimos · qaimos.co.uk · AI gaming for everyone