Email support
The fastest way to reach us:
We usually respond within 2–3 business days. Include your iOS version and a short description of the issue.
Common topics
- Free weekly limit — Free users get one AI analysis per calendar week. Premium unlocks unlimited use. See subscription details.
- Restore Premium — In the app, open Settings or the paywall and tap Restore purchases while signed in with the same Apple ID.
- Cancel subscription — Manage in iPhone Settings → Apple ID → Subscriptions, or visit Apple Subscription Management.
- Privacy & data — See our Privacy Policy for how ingredients, photos, and speech input are processed.
- AI not working — Check your internet connection and try again later. The app needs network access to generate suggestions.
Legal & billing
Terms of Use · Privacy Policy · Subscription information
App Store
Billing and refunds are handled by Apple. For refund requests, visit reportaproblem.apple.com.